Refund Policy

At ClearBox, we are committed to providing you with quality discounted clothing from trusted retailers. Your satisfaction is important to us. Please read our refund policy carefully to understand your rights and how to request a refund.

Eligibility for Refunds

• You may request a refund within 30 days of receiving your order.
• Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
• Refunds are eligible for items that are defective, damaged during shipping, or incorrect (wrong item, size, or color).
• Items marked as “Final Sale” or “Non-Refundable” in their product description are not eligible for refunds.

How to Request a Refund

• Contact our Customer Support team at [e-mail] within 30 days of delivery to initiate your refund request.
• Provide your order number, details about the item(s), and reason for the refund request.
• We will guide you through the return process, including any return shipping instructions.

Refund Processing

• Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to the original payment method within 7-10 business days.
• Depending on your payment provider, it may take additional time for the refund to reflect in your account.

Return Shipping Costs

• If the return is due to an error on our part (wrong or defective item), we will cover the return shipping costs.
• For all other returns, customers are responsible for the cost of return shipping.

Partial Refunds

• Partial refunds may be granted for items that are returned in less than original condition, damaged, or missing parts not due to our error.

Subscription Refunds

• You may cancel your subscription at any time. Refunds for subscriptions are prorated based on your cancellation date and any remaining subscription term.